These Terms and Conditions ("Terms") govern access to and use of eConnect Business Suite, including our websites, mobile applications, web applications, digital business cards, lead generation and contact management tools, Enterprise services, and related products and services collectively referred to as the "Services."

eConnect Business Suite is operated by SAAIG Technologies, LLC ("eConnect," "eConnect Business Suite," "we," "us," or "our").

By accessing, creating an account for, purchasing, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services on behalf of a business, organization, employer, or other entity, you represent that you have authority to accept these Terms on its behalf.

If you do not agree to these Terms, do not use the Services.

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1. About eConnect Business Suite

eConnect Business Suite provides digital tools intended to help businesses and professionals with business networking, branding, lead capture, contact organization, and follow up.

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• Digital Business Cards

• Hybrid Business Cards

• Professional Email Signatures

• Lead Forms

• AI Business Card Scanner

• eWallet Contacts

• Enterprise account and employee management features

• Business directories

• Analytics and reporting

• QR codes

• Contact export and related networking and business tools

 

Features may be added, changed, improved, replaced, or discontinued over time.

Unless expressly stated otherwise, eConnect Business Suite is not a customer relationship management system ("CRM") and does not guarantee that its Services will replace a CRM or any other business software.

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2. Eligibility and Accounts

You must meet the minimum legal age required to enter into these Terms in your jurisdiction.

When creating an account, you agree to provide accurate and current information.

You are responsible for activity conducted through your account and for maintaining control over access to your account, devices, email address, authentication methods, and other credentials.

You must promptly notify eConnect if you believe your account has been accessed or used without authorization.

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3. Acceptable Use

You may use eConnect Business Suite only for lawful business and personal networking purposes consistent with these Terms.

You may not use the Services to:

• Impersonate another person, business, or organization.

• Provide materially false or misleading information.

• Send unlawful spam or unsolicited communications.

• Upload malware, malicious code, or harmful content.

• Attempt to gain unauthorized access to the Services or another user's account.

• Interfere with the security, availability, or operation of the Services.

• Scrape, harvest, or systematically collect information from the platform without authorization.

• Use information obtained through eConnect for unlawful marketing, harassment, fraud, discrimination, or other unlawful purposes.

• Reverse engineer, reproduce, resell, or commercially exploit the Services except as expressly authorized.

• Violate applicable privacy, marketing, communications, intellectual property, or data protection laws.

 

We may investigate suspected violations and suspend or terminate access when reasonably necessary to protect eConnect, our users, third parties, or the Services.

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4. Digital Business Cards and Profiles

Users may create digital business cards and profiles containing business, professional, contact, social media, website, and other information.

You are responsible for ensuring that information you publish is accurate and that you have the right to use all names, photographs, logos, trademarks, links, and other content appearing on your card or profile.

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eConnect does not independently verify every representation made by users.

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5. Lead Forms and Lead Capture

eConnect Business Suite may allow users to create forms, QR codes, links, and other methods for collecting information from prospects, customers, networking contacts, or other individuals.

You are responsible for:

• Determining what information you collect.

• Having an appropriate lawful basis or permission to collect and use that information.

• Providing any notices or disclosures required by applicable law.

• Using collected information only for lawful purposes.

• Complying with applicable privacy, marketing, email, telephone, and text messaging laws.

Use of an eConnect Lead Form does not by itself constitute consent to send marketing email, SMS messages, automated calls, or other communications where separate consent is legally required.

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6. Business Card Scanner and AI Features

eConnect Business Suite may provide artificial intelligence, optical recognition, automated extraction, or similar technologies that convert information appearing on business cards or other materials into digital contact information.

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Automated extraction may occasionally produce incorrect, incomplete, or inaccurate results.

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Users are responsible for reviewing information before relying on, exporting, contacting, or otherwise using it.

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eConnect does not guarantee the accuracy of information generated or extracted through AI or automated features.

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Users should only scan or upload information they are legally permitted to possess and process.

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7. eWallet Contacts and Contact Information

eWallet Contacts allows users to store and organize business and networking contacts.

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You retain responsibility for information you place in your eWallet.

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You are responsible for determining whether you have the appropriate permission or lawful basis to store, use, export, or communicate with individuals whose information you maintain through the Services.

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eConnect does not own the business relationships represented by contacts stored in your account.

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8. User Content and Data

You retain ownership of content and information you submit to the Services, subject to the rights of other individuals whose information may be included.

This may include:

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• Digital business card information

• Profile information

• Logos and photographs

• Lead form submissions

• Contact information

• Business card scans

• Notes

• Employee information

• Branding

• Uploaded materials

• Other user-generated content

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You grant eConnect a limited, non-exclusive, worldwide license to host, process, reproduce, transmit, display, and otherwise use this content only as reasonably necessary to provide, secure, maintain, improve, and support the Services and as otherwise described in our Privacy Policy.

You represent that you have the rights and permissions necessary to provide such content to eConnect.

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9. Privacy and Data Protection

Our collection and processing of personal information is governed by our Privacy Policy.

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Users and organizations are independently responsible for complying with laws applicable to information they collect and use through eConnect Business Suite.

Where a business uses eConnect to collect information from customers, prospects, employees, or other individuals, that business may have independent legal obligations concerning notice, consent, access, deletion, retention, marketing, and security.

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Where required for Enterprise customers or applicable privacy laws, eConnect may enter into a separate Data Processing Agreement.

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10. Email, SMS, and Communications

Users may receive transactional communications relating to their account, authentication, security, billing, support, or use of the Services.

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Where users separately consent to marketing communications, eConnect may send promotional communications in accordance with applicable law.

Users may unsubscribe from marketing email using the unsubscribe mechanism provided in those messages.

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For SMS communications, message frequency may vary and message and data rates may apply. Where applicable, users may reply STOP to opt out and HELP for assistance.

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Consent to receive marketing communications is not a condition of purchasing eConnect Business Suite unless expressly permitted by law.

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11. Professional Email Signatures

eConnect may provide tools that allow users to create or generate professional email signatures.

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Users are responsible for installing and configuring signatures within their own email services.

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Because email applications and third-party providers may modify formatting or functionality, eConnect does not guarantee that a signature will display identically across all devices, applications, email clients, or recipients.

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12. QR Codes and Shared Links

Certain eConnect features may generate QR codes, public links, or other shareable resources.

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Users are responsible for determining where and how those resources are distributed.

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eConnect does not guarantee that QR codes, third-party links, printed materials, or external websites will remain compatible or accessible indefinitely.

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13. Third-Party Services and Integrations

eConnect Business Suite may integrate with or link to third-party platforms, including email providers, app stores, payment processors, CRM systems, social networks, digital wallets, and other services.

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Third-party services are governed by their own terms and privacy policies.

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eConnect is not responsible for the availability, security, functionality, policies, or actions of third-party services.

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An integration may be modified or discontinued if a third-party provider changes or terminates access to its technology or services.

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14. Subscriptions and Payments

Certain Services require a paid subscription.

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Pricing, billing frequency, subscription period, included features, and applicable taxes will be disclosed at or before purchase.

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Subscriptions may automatically renew unless canceled before the applicable renewal date.

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Users authorize the applicable payment provider to charge the payment method associated with the account for recurring subscription fees.

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Prices and features may change. Where required, appropriate notice will be provided before a change affects an existing subscription.

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15. Free Trials and Promotional Offers

eConnect may offer free trials, discounts, promotional codes, or special pricing.

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Eligibility and duration may vary.

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Unless otherwise stated, a trial may convert to a paid subscription when the trial period ends if payment information has been provided and automatic conversion was disclosed at enrollment.

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Promotional offers may be limited to eligible users and may not be combined unless expressly permitted.

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16. Cancellation and Refunds

Subscriptions may be canceled through the method through which they were purchased, including the applicable app store or payment platform.

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Cancellation stops future renewals but ordinarily does not terminate access for the already-paid subscription period.

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Except where required by applicable law or the applicable app store's policies, payments are non-refundable.

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If a purchase was processed by Apple, Google, or another third-party marketplace, refund requests may be subject to that platform's policies and procedures.

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17. Enterprise Accounts

Organizations may purchase Enterprise services allowing administrators to create, manage, brand, or oversee accounts for employees, agents, contractors, members, or other authorized users.

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The Enterprise is responsible for:

• Ensuring it has authority to create and manage user profiles.

• Obtaining necessary permissions for employee or member information.

• Keeping its roster accurate and current.

• Removing or updating individuals who are no longer affiliated with the organization.

• Controlling administrator access.

• Ensuring authorized users comply with these Terms.

 

Enterprise administrators may have access to certain account, employee, branding, contact, analytics, or administrative information depending upon the features purchased.

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18. Enterprise Verification

Where eConnect displays a verification indicator associated with an Enterprise account, the indicator means the organization has represented or confirmed that the person or account is affiliated with that organization.

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The verification indicator is not an independent identity, professional-license, background, credit, qualification, or employment verification performed by eConnect unless expressly stated otherwise.

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19. Intellectual Property

eConnect Business Suite, including its software, designs, interfaces, trademarks, logos, templates, documentation, technology, and other proprietary materials, is owned by SAAIG Technologies, LLC or its licensors.

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These Terms provide users with a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purposes.

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No ownership rights in eConnect intellectual property are transferred to users.

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20. Feedback

If you voluntarily provide ideas, suggestions, recommendations, or feedback concerning eConnect Business Suite, you permit eConnect to use that feedback to develop, improve, or operate its products and services without compensation or obligation to you.

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21. Service Availability and Changes

We work to maintain reliable Services but do not guarantee uninterrupted availability.

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Services may occasionally be unavailable because of maintenance, upgrades, outages, cybersecurity incidents, third-party failures, internet disruptions, or circumstances beyond our reasonable control.

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We may modify, add, replace, or discontinue features as the platform develops.

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22. No Guarantee of Business Results

eConnect Business Suite provides tools designed to support networking, lead capture, contact organization, branding, and follow up.

We do not guarantee:

• Leads

• Referrals

• Appointments

• Responses

• Conversions

• Customers

• Revenue

• Sales

• Business growth

• Any particular commercial result

 

Results depend on numerous factors outside eConnect's control, including the user's business, market, networking activity, communication, follow up, and use of the Services.

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23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available."

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eConnect disclaims warranties to the extent legally permitted, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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We do not warrant that the Services will always be uninterrupted, secure, accurate, error-free, or compatible with every third-party service, device, browser, operating system, or email client.

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24. Limitation of Liability

To the maximum extent permitted by applicable law, SAAIG Technologies, LLC, eConnect Business Suite, and their affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business opportunities, goodwill, or data arising from or related to the Services.

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To the maximum extent permitted by applicable law, total aggregate liability arising from the Services will not exceed the amount paid by the applicable user or organization to eConnect during the 12 months immediately preceding the event giving rise to the claim.

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25. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SAAIG Technologies, LLC, eConnect Business Suite, and their affiliates, officers, employees, and agents from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms.

• Your unlawful use of the Services.

• Content or information you submit.

• Your collection or use of third-party information.

• Communications you send using information obtained through the Services.

• Your infringement or violation of another person's rights.

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26. Suspension and Termination

We may suspend or terminate access where reasonably necessary because of:

• Violation of these Terms.

• Fraud or suspected fraud.

• Unlawful activity.

• Security risks.

• Abuse of the Services.

• Nonpayment.

• Conduct that threatens eConnect, other users, or third parties.

 

Users may discontinue use or delete their accounts subject to applicable data retention, billing, Enterprise administration, and legal requirements.

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27. Data Following Termination

Upon account termination or expiration, access to stored information may end.

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Users are responsible for exporting information they wish to retain before terminating their accounts where export functionality is available.

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eConnect may retain certain information when required or permitted by law, for legitimate business purposes, dispute resolution, fraud prevention, security, backup processes, or as described in our Privacy Policy.

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28. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

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The prior eConnect terms used different dispute-resolution provisions for general users and Enterprise users. Before publication, eConnect should adopt one coordinated dispute-resolution framework. Any binding arbitration provision, class-action waiver, venue provision, or related dispute language should be reviewed and approved by qualified legal counsel before being incorporated into these Terms.

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29. Changes to These Terms

We may update these Terms as our Services, business, or legal obligations change.

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For material changes, we may provide notice through the Services, website, email, or another reasonable method.

The updated Terms will identify their effective date.

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Where applicable law requires affirmative consent to a material change, we will request such consent.

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30. Entire Agreement

These Terms, together with the Privacy Policy, applicable order forms, Enterprise agreements, Data Processing Agreements, and other policies expressly incorporated into these Terms constitute the agreement between you and eConnect concerning the applicable Services.

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If an Enterprise order form or separately executed agreement conflicts with these Terms, the separately executed agreement will control to the extent of the conflict.

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31. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

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32. No Waiver

Failure by eConnect to enforce a provision of these Terms does not waive our right to enforce that provision later.

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33. Assignment

Users may not transfer or assign their rights or obligations under these Terms without our written consent.

eConnect may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar business transaction, subject to applicable law.

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34. Refund Policy

This Refund and Cancellation Policy applies to purchases and subscriptions for eConnect Business Suite, including purchases made through our websites, mobile applications, Apple App Store, Google Play, or other authorized payment channels.

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Please review this policy before purchasing a subscription or other paid service. By completing a purchase, you agree to the terms applicable to that purchase.

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34a. General Refund Policy

Except where required by applicable law, expressly stated otherwise at the time of purchase, or permitted under the policies of the platform through which the purchase was made, payments to eConnect Business Suite are non-refundable.

• Monthly or annual subscription payments.

• Unused or partially used subscription periods.

• One-time purchases.

• Enterprise purchases, except where a separate written Enterprise agreement provides otherwise.

• Purchases made using promotional or discounted pricing.

 

Discontinuing use of the Services does not automatically entitle a customer to a refund for amounts already paid.

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34b. Subscription Terms

eConnect Business Suite subscriptions do not automatically renew.

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When you purchase a subscription, you receive access to the applicable paid features for the subscription period shown at the time of purchase.

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At the end of the paid subscription period, your subscription will expire unless you actively purchase or renew another subscription period.

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eConnect will not automatically charge your payment method for a new subscription period unless you separately authorize a recurring payment arrangement in the future.

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34c. Subscription Expiration

When a paid subscription expires:

• Future subscription charges will not automatically occur.

• Access to certain paid features may end or become limited.

• You may be given the opportunity to purchase another subscription period.

• Your account and information may remain available subject to eConnect's Terms and Conditions and Privacy Policy.

• Expiration of a subscription does not entitle you to a refund for the subscription period already purchased.

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34d. Free Trials

eConnect Business Suite may offer free trials or promotional trial periods.

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A free trial does not automatically convert into a paid subscription unless this is expressly disclosed and separately authorized by the customer.

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At the end of a free trial, access to paid features may end or become limited unless the customer chooses to purchase a paid subscription.

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34e. Discontinuing a Subscription

Because eConnect subscriptions do not automatically renew, customers generally do not need to cancel a subscription to prevent another subscription charge.

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A customer may discontinue use of eConnect Business Suite at any time. Discontinuing use, deleting the app, or deleting an account does not create a right to a refund for an already-purchased subscription period, except where required by applicable law or applicable platform policies.

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34f. Purchases Made Directly Through eConnect

For purchases made directly through an eConnect website or other eConnect-controlled checkout, including payments processed through Stripe, customers should contact eConnect regarding billing errors, duplicate charges, or other payment concerns.

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Stripe is a payment processor and is not an app store. Customers should contact eConnect regarding refunds or billing issues for eConnect-controlled purchases unless otherwise directed.

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Customers should provide sufficient information for us to locate and review the transaction.

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34g. Apple App Store Purchases

Purchases processed through the Apple App Store are also subject to Apple's applicable payment, subscription, cancellation, and refund policies.

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Apple determines eligibility for refunds processed through its systems. Customers who purchased through Apple should use Apple's applicable refund and purchase-management procedures.

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34h. Google Play Purchases

Purchases processed through Google Play are subject to Google's applicable payment, subscription, cancellation, and refund policies.

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Google may provide refunds in certain circumstances based on its policies, the type of purchase, timing, customer location, and applicable law. Customers who purchased through Google Play should use Google's applicable refund and purchase-management procedures.

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34i. Billing Errors and Duplicate Charges

If you believe eConnect directly charged you an incorrect amount, charged you more than once for the same transaction, or another billing error occurred, please contact eConnect as soon as reasonably possible at support@econnectcardsapp.com.

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We will investigate the transaction. If we determine that an eConnect-controlled billing error occurred, we may correct the charge or issue an appropriate refund or credit.

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Purchases processed by Apple, Google, or another third-party billing platform may need to be addressed through that platform.

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34j. Technical Issues

If you experience a technical issue with eConnect Business Suite, please contact us so we can investigate and attempt to resolve the issue.

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A technical problem does not automatically qualify a purchase for a refund. However, nothing in this policy limits refund, replacement, or other rights that may be required under applicable law or the policies of the platform through which the purchase was made.

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34k. Change of Mind or Non-Use

Except where required by applicable law or applicable platform policies, refunds generally will not be provided because:

• A customer changes their mind.

• A customer no longer needs the Services.

• A customer does not use the Services.

• A customer only partially uses the subscription period.

• A customer does not use particular features available under the subscription.

• A customer is dissatisfied with a feature when the Service was otherwise provided as described.

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34l. Enterprise Subscriptions

Enterprise subscriptions may be subject to additional purchasing, billing, expiration, and refund terms contained in an Enterprise order form, contract, proposal, or other written agreement.

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If a separately executed Enterprise agreement contains refund or payment provisions that conflict with this policy, the terms of that agreement will control for that Enterprise purchase.

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34m. Promotions and Discount Codes

Promotional pricing, discount codes, special offers, and introductory pricing may be subject to additional conditions disclosed at the time of the offer.

Unless expressly stated otherwise, promotional purchases remain subject to this Refund and Cancellation Policy.

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34n. Pricing Changes

eConnect may change the pricing of future subscription purchases.

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Any price change will apply to a future subscription purchase and will not result in an automatic charge to the customer's payment method.

The price applicable to a subscription will be displayed at or before the customer completes the purchase.

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34o. Chargebacks and Payment Disputes

Customers who believe a charge is incorrect are encouraged to contact eConnect first so that we can investigate and attempt to resolve the issue.

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Nothing in this policy prevents a customer from exercising legitimate rights available through their payment provider or applicable law.

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Fraudulent, abusive, or intentionally false payment disputes may result in suspension or termination of an eConnect account to the extent permitted by law.

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34p. Consumer Rights

Nothing in this Refund and Cancellation Policy is intended to limit or waive consumer rights that cannot legally be waived.

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Refund, cancellation, withdrawal, and other consumer rights may vary depending on the customer's location and the platform through which the Services were purchased.

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Where applicable law conflicts with this policy, applicable law will control.

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34q. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time to reflect changes to our Services, purchasing methods, business practices, or legal requirements.

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The effective date at the top of this policy indicates when the current version became effective.

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34. Contact Us

Questions regarding these Terms may be directed to:

eConnect Business Suite

Mailing Address:
SAAIG Technologies, LLC
20403 FM 529, Suite 240, #45
Cypress, Texas 77433
Email: support@econnectcardsapp.com

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